1.1. This Legal Framework (hereinafter – “Legal Framework”) together with the proposal delivered to the Customer (hereinafter-“Proposal”) constitute the Master Service Agreement (hereinafter – “Agreement”) between Naviu GmbH with its registered office in Berlin, address: Pappelallee 78-79, 10437 Berlin, EU-VAT ID: DE352378535 (hereinafter – “Contractor”) and the Customer defined in the Proposal (hereinafter – “Customer”).
1.2. In the event of any discrepancy between the Legal Framework and the Proposal, the content of the Proposal shall prevail.
2.1. The Contractor commits to render the services described in the Proposal to the Client (hereinafter - “Services”), and the Client commits to pay remuneration for the Services as specified in the Proposal.
2.2. The Services shall meet technical specifications and the requirements described in Project Specification of the Proposal. Any additional requirements must be mutually agreed by the Parties in text form (e.g. email).
2.3. The Services shall be performed in accordance with the common industry and Contractor’s own working methods.
2.4. The Customer is obliged to provide the Contractor with any and all information, documents, materials and data necessary to commence the Services prior to Start Date. During the Services provision, the Customer shall cooperate with the Contractor in regard to the reasonable requests for information, and shall promptly but no longer than 3 (three) working days from such request, provide the Contractor with the data, documentation, and material necessary for the performance of the Services by the latter. The Contractor shall not be liable for any delay, non-performance or improper performance of Services resulting from the Customer's failure to provide or late provision of any requested items.
2.5. The Contractor may engage third parties (subcontractors/partners) to provide the Services under this Agreement without Customer’s consent, but in any case, the Contractor is liable to the Customer for the actions of such persons regarding the performance of the Services under this Agreement.
